Shipping & Delivery Policy
📅 Last Updated: July 2026
This Shipping & Delivery Policy explains how ZoSine delivers its products and services to customers.
📌 Quick Summary
Most of our services are digital and delivered instantly online. Physical items are shipped to your address.
1. Digital Services (Instant Delivery)
- Ebooks & Digital Products: Delivered instantly via email or download link after successful payment.
- Design Services: Delivered via email or WhatsApp within the specified time frame.
- Document Assistance: Completed digitally and sent via email.
2. Physical Products
- PVC Cards: Printed and shipped to your address within 3-5 business days.
- Wedding Cards: Printed and shipped within 5-7 business days.
- Visiting Cards: Printed and shipped within 3-5 business days.
3. Shipping Charges
- Free Shipping: Orders above ₹499 are eligible for free shipping.
- Standard Shipping: ₹49 for orders below ₹499.
- Express Shipping: Available on request (charges apply).
4. Delivery Time
- Digital Products: Immediate (within minutes).
- Physical Products: 3-7 business days depending on location.
- Custom Orders: 5-10 business days depending on complexity.
5. Tracking
- For physical items, a tracking number will be shared via email/WhatsApp once shipped.
- You can track your order using the tracking link provided.
6. International Shipping
Currently, we only ship within India. International shipping may be available on request.
7. Delays
- We are not responsible for delays caused by courier services, weather, or other external factors.
- If your order is delayed, please contact us and we will assist you.
8. Contact Us
If you have any questions about shipping or delivery, please contact us at help.zosine@gmail.com.