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Shipping & Delivery Policy

๐Ÿ“… Last Updated: July 2026

This Shipping & Delivery Policy explains how ZoSine delivers its products and services to customers.

๐Ÿ“Œ Quick Summary

Most of our services are digital and delivered instantly online. Physical items are shipped to your address.

1. Digital Services (Instant Delivery)

  • Ebooks & Digital Products: Delivered instantly via email or download link after successful payment.
  • Design Services: Delivered via email or WhatsApp within the specified time frame.
  • Document Assistance: Completed digitally and sent via email.

2. Physical Products

  • PVC Cards: Printed and shipped to your address within 3-5 business days.
  • Wedding Cards: Printed and shipped within 5-7 business days.
  • Visiting Cards: Printed and shipped within 3-5 business days.

3. Shipping Charges

  • Free Shipping: Orders above โ‚น499 are eligible for free shipping.
  • Standard Shipping: โ‚น49 for orders below โ‚น499.
  • Express Shipping: Available on request (charges apply).

4. Delivery Time

  • Digital Products: Immediate (within minutes).
  • Physical Products: 3-7 business days depending on location.
  • Custom Orders: 5-10 business days depending on complexity.

5. Tracking

  • For physical items, a tracking number will be shared via email/WhatsApp once shipped.
  • You can track your order using the tracking link provided.

6. International Shipping

Currently, we only ship within India. International shipping may be available on request.

7. Delays

  • We are not responsible for delays caused by courier services, weather, or other external factors.
  • If your order is delayed, please contact us and we will assist you.

8. Contact Us

If you have any questions about shipping or delivery, please contact us at help.zosine@gmail.com.